At MIGO TIRE, we are committed to protecting your privacy and handling your personal information responsibly, in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or placing an order, you agree to the practices described below.
Effective Date: 2026
1. Information We Collect
We collect the following types of personal information:
Contact and account details: name, email address, phone number, and any account login information you create.
Order and delivery information: billing address, shipping address, and order history.
Payment information: payment is processed securely by our third-party payment providers. We do not store your full credit or debit card numbers on our servers.
Vehicle and tire information: details you enter into our tire-size search or vehicle lookup tools to help find compatible products.
Communications: messages you send us through our contact form, email, phone, or messaging apps.
Technical and usage data: IP address, browser type, device information, pages visited, and similar analytics data collected automatically when you use the site.
2. How We Collect Information
We collect information directly from you when you create an account, place an order, subscribe to our newsletter, use our search tools, or contact us. We also collect certain technical data automatically through cookies and similar technologies.
3. How We Use Your Information
We use your personal information to:
Process and fulfill your orders, including payment, shipping, and installation scheduling.
Communicate with you about your orders, including delivery and signature-on-delivery confirmation.
Provide customer support and respond to your inquiries.
Send you marketing communications and newsletters, where you have opted in (you may unsubscribe at any time).
Improve our website, products, and services.
Detect and prevent fraud and secure our site.
Comply with legal and regulatory obligations.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to operate the site, remember your preferences, analyze traffic, and support advertising. We may use third-party analytics and advertising services that collect information through these technologies. You can control cookies through your browser settings, though some features of the site may not function properly if cookies are disabled.
5. How We Share Your Information
We do not sell your personal information. We share it only as needed with:
Payment processors to securely complete transactions.
Shipping and delivery providers to fulfill and deliver your orders.
Service providers that help us operate our site, analytics, marketing, and customer communications.
Authorities or third parties when required by law, or to protect our rights, safety, or property.
These providers are permitted to use your information only to perform services on our behalf.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. While we work to safeguard your data, no method of transmission or storage over the Internet is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, including to meet legal, accounting, tax, and reporting requirements.
8. Your Privacy Rights
Under PIPEDA, you have the right to access the personal information we hold about you, request corrections, and withdraw consent to certain uses of your information (subject to legal and contractual limits). To exercise these rights, please contact us using the details below. You also have the right to file a complaint with the Office of the Privacy Commissioner of Canada.
9. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.
10. Children’s Privacy
Our site is intended for users who are the age of majority in their province or territory. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
12. Contact Information
For privacy-related questions or requests, please contact us:
